Privacy Policy

1. Information We Collect

We collect personal information that you provide when booking a consultation, purchasing products, or contacting us. This includes your name, email, phone number, date of birth, health information (smoking/vaping history, medical conditions), and payment details (processed securely via Stripe).

2. How We Use Your Information

We use your information to provide pharmacy services including consultations, dispensing products, creating personalised quit plans, and communicating about your care. We may also use de-identified data for service improvement.

3. Health Information

Your health information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We treat all health information with the highest level of confidentiality and only share it with healthcare providers involved in your care.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Payment processing is handled by Stripe, which is PCI-DSS compliant. We do not store your card details on our servers.

5. Your Rights

You have the right to access, correct, or delete your personal information. To make a request, contact us at privacy@exhale.health.

6. Contact

For privacy-related enquiries, contact our Privacy Officer at privacy@exhale.health or call 1300 123 456.